Conference FAQs

What is a virtual event?

A virtual event is essentially an event you can attend from the comfort and convenience of your home, office, or wherever else you can think of, through your personal computer or alternative device. This will be the usual EMWA conference experience full of networking, great speakers, workshops etc., but via an online platform for a shared unique experience.

How do I register for the virtual conference?

Registration will open late March. Register for the EMWA virtual conference by selecting the ‘Conference Registration’ option from the EMWA conference website. Follow the on-screen instructions by logging into your EMWA web record and filling out the information required to register. The process is the same as registering for the in-person conference.

What platform is the virtual event taking place on?

To attend the meeting you will need access to the Zoom application. Check in advance whether you have Zoom! Make sure that you have the latest version at

Have a good internet connection: If possible, use a cable connection and don’t rely on WiFi.  WiFi can cause issues or interruptions. You can test the speed of your connection here:  

Test your video and sound here: (spend about 5 minutes on this before you join the meeting)

Try to ensure that other applications on your computer or laptop are closed. Use your Task manager to shut down other applications using bandwidth.

Make sure your camera works and your light conditions are reasonable (eg, don’t have a window behind you). You won’t need your camera on during the entire event, but it would be great to see your face so we can network!

Sound: a good headset with a microphone is usually the best, but if you have good experience with your built-in laptop microphone and loudspeaker, you can use those if you are in a silent environment.

What time zone are you using for the sessions? 

All timings shown on the website for sessions are using the Central European Summer Time Zone so please ensure that you take note of the time in your own location for the sessions you wish to attend. 

When will I receive instructions for how to attend the conference?

EMWA will send you the necessary instructions within 1 week of the event. Make sure that the email address associated with your registration is accurate and up to date so that there are no delays in receiving our communications.

How much does it cost to attend the virtual conference?

Prices for the EMWA virtual conference can be viewed here. 

Can my computer or mobile device handle the virtual event?

Most up-to-date computers and mobile devices such as laptops, desktops and handheld tablets are capable of running the virtual event for you. We would advise that you perform a system checker to analyse your internet connection and network settings to make sure that they are optimised for your viewing experience.

What do I need to do on the day of the event?

On the morning of the event you will receive a reminder that will look a lot like the initial virtual event email that you will have received prior to the event. This will contain a link to Zoom to access the virtual conference. If you have registered to attend any EPDP workshops you will receive calendar invites containing the link to each workshop individually. 

Will I earn credit for the educational sessions?

Yes, each EPDP workshop run at the virtual conference will be for credit. To gain a credit, you must do the pre-workshop assignment (if applicable), attend the workshop, and satisfactorily complete the post-workshop assignment. Further details can be found in the EPDP brochure.

Can I ask questions during sessions?

Yes! We encourage you to ask questions at any time using the chat function on Zoom. There will be dedicated times for questions where a session moderator will ask questions received. There may also be the opportunity to unmute yourself to ask a question yourself.
If you have registered for an EPDP workshop, we will send you more information that includes communicating in a workshop.

Can I share my virtual conference login information with my colleagues?

For every paid registration to the conference you will only be able to access once - EMWA Head Office will be monitoring the waiting room and only allowing access to those who have registered. If there are duplicate entries only one will be allowed access. We would recommend that everyone who wishes to attend registers separately. Please do review the programme closely, there are options open to non-members should your colleagues who are not EMWA members wish to attend to gain more of an insight into EMWA. EMWA Head Office will be on hand to help people with any membership questions should people wish to join at any point before, during or after the conference. 

Can I access and view recordings from any sessions during the virtual conference?

Your virtual conference registration includes access to recordings. Note, however, that not all sessions are being recorded (no EPDP sessions for example will be recorded) but those that are will be available for you to access at no additional charge.

Who do I contact if I have any technical issues on the day?

Please contact EMWA Head Office on or by telephone +44 1625 664534 and our dedicated team will assist you. Please note phone lines operate between 9 am and 5 pm UK time. For all queries outside of these times on the days, please use the email address which will be monitored during conference hours. 

Zoom Guide - click here to download a fully comprehensive Zoom guide